Services
Delivering actionable advisory services and successful implementation support requires a capacity to embrace the big picture and magnify the local context. Building on our experience, we convey methodologies as well as best practices and lessons learned across a select range of expertise areas. Using participatory approaches, we develop innovative solutions and value-added responses to local needs. We strive to bring positive change and lasting results.
Strategic Insights, Policy and Analysis
Our consulting services focus on our clients' most pressing needs and untapped opportunities. We work on the analysis of the external and internal environments and deliver studies addressing sectoral, institutional, or organizational challenges. Depending on the demand, we help to clarify long-term strategic options and directions, medium-term roadmaps, or short-term detailed action plans.
We are also frequently engaged in operationalizing our recommendations. We develop policies, procedures, processes, functional and technical specifications, trainings, and other relevant practical and guiding frameworks.
Innovation, Knowledge Management and Uptake
The global public agenda is pressured by internal and external demands for increased innovation, decentralization, empowerment, collaborations, simplification, digital transformation, and results. We design, develop and implement knowledge-based architectures that shape coherent, cohesive, and agile organizations. We are used to the complexity of working with various departments inside an institution to mainstream new approaches to sharing insights, networking with peers, and reusing knowledge across functionnal boundaries. We help to anchor the tools and generate the mindsets required to work in the 21st century. We support clients with the design, deployment and integration of supportive technologies such as Microsoft SharePoint, Yammer, Drupal.
Results Management, Monitoring and Evaluation
Transparency and accountability are just one side of public administration reform. Planning for, monitoring and evaluating results help public staff to pilot activities and to commit resources and capacities to those objectives that need it the most. We provide support in designing and implementing Results-Based Management programmes. We approach RBM as a strategic tool that requires careful design, well calibrated and realistic targets, and a change management process. We assist all levels of the organization in building a positive and supportive attitude towards making this cultural shift.
