Strategic Insights, Policy and Analysis
Our clients need to identify and clarify programmatic options, pinpoint areas for growth, implement meaningful change, improve internal capacities, and deliver greater value to their stakeholders. We provide a cohesive suite of consulting services that seamlessly integrates opportunities, strategic planning, execution, and measurable results —ensuring every initiative has a lasting and positive impact.

Assessment
Making well-founded decisions starts with an objective and systemic review of the organizational environment. We conduct analyses that bring to light key opportunities, performance gaps, and priority needs—ensuring alignment with strategic objectives. Our services include:
-
Market Studies: Comprehensive reviews of industry landscapes, market potential, target audiences, competitive positioning, and product/service attributes—encompassing pricing and distribution considerations.
-
Needs Assessments: Surveys and analyses of existing capacities, gaps, and priority needs. Examples include Capacity Needs Assessments, Knowledge Needs Assessments, and Training Needs Assessments.
-
Functional Reviews: In-depth evaluation of an institution’s mandate and objectives, examining their alignment with organizational structures, processes, and human resource capacities.
-
Baseline Studies: Environmental reviews and analyses, coupled with the development of a results framework, conducted prior to project initiation.
-
Mappings and Benchmarks: Collection and comparative analysis of organizational practices, structures, systems, and skill sets—identifying strengths, areas for improvement, and best practices.

Planning
Developing and implementing a shared vision demands a forward-looking yet practical strategy. Through participatory and evidence-based methods, we create strategic frameworks that are both inspiring and results-driven. Our services include:
-
Operational Strategies: Defining strategic priorities and roadmaps for an organization, department, region, or specialized practice area.
-
Functional Strategies: Crafting strategic frameworks for targeted transformation and enhancement of specific capabilities or functions—such as communications, knowledge management, learning, change management, and partnerships.
-
Business Plans: Using foresight, analysis, and design to plan and launch new activities or initiatives, ensuring long-term viability.
-
Project Documents: Formulating activities, associated costs, and expected outcomes to guide effective project implementation.
-
Decision Support: Employing analytical tools such as SWOT, Porter’s Five Forces, scenario planning, value chain analysis, cost-benefit evaluation, and impact-effort matrices to inform clear and confident decision-making.

Development
Strengthening organizational performance requires a clear set of conceptual foundations, action-oriented frameworks, and practical guidelines. We apply industry best practices to deliver:
-
Policies: Binding directives that promote a unified corporate approach and guide staff practices in areas such as innovation, open data, document management, knowledge sharing, and publications.
-
Structures: Organizational design solutions, including governance models, role definitions, and stakeholder relationships, as well as terms of reference for departments, units, or project teams.
-
Procedures: Action-focused tools such as standard operating procedures, process workflows, and knowledge maps—ensuring consistent and efficient operations.
-
Change: Development and deployment of change management tools across the transformation cycle, encompassing leadership development, communication strategies, marketing plans, manuals, and training materials.

Implementation
Organizational change often benefits from short-term expertise and fresh perspectives. We offer targeted support for select internal processes and deliverables, including:
-
Terms of Reference
-
Calls for Expressions of Interest
-
Requests for Proposals
-
Due Diligence Reports
We also help drive and sustain the change process by:
-
Mainstreaming new frameworks and structures within the organization
-
Building and transferring critical knowledge
-
Facilitating training sessions and participatory events
-
Supporting project management and implementation
