Publications
We have produced and contributed to more than 80 professional reports — including strategic plans, policies, guidelines, procedures, baseline studies, mid‑term reviews, and evaluations. Below is a selection of reports that our clients have made publicly available. Click on a cover to download the full report.
Perspectives
Working with a wide range of institutions across most regions of the world has always been and remains a true learning experience. Some of our findings and beliefs are presented here after. You are welcome to contact us for complementary perspectives and exchanges.
KNOWLEDGE NEEDS ASSESSMENTS
Ten good practices for a successful design, smooth implementation and effective results
For some organizations, identifying knowledge needs of internal staffs and external partners has become a routine activity. Knowledge Needs Assessments have become a standard approach to evaluate knowledge gaps, elicit KM priorities, track KM progresses. But the success and impact of a needs assessment is not a given. Some good practices can contribute to effectively maximize the benefits of this tool.
FROM KNOWLEDGE TO ACTION
Eight good practices for managing knowledge according to its expected influence
With the rise of social media and networks, a good part of the attention in Knowledge Management has progressively moved from codification and Knowledge Products to Knowledge Sharing. But there are times when organizations strive for maximizing the impact of their knowledge assets and when leaving all chances of uptake to the sole market may not be enough.
